This is my husband’s phone and he has left us in an accident this year, he left all our memories in this phone and I don’t want to lose any of the data in it.ĭo you have any way to retrieve all the data in it after the reformat on the phone? My friend suggest we can go to cloud to retrieve it but I don’t know how to do it. I’ll lose all the data inside as I did not do any backup in my PC. I sent back my phone to Samsung and they said it need to be reformatted. Hi, my Samsung Galaxy Note 5 was suddenly blackout without response even i tried anything to restart it. Problem #3: Galaxy Note 5 file recovery option Perhaps they can be persuaded to assist you if you can present proof that you are the rightful owner of the device.
We know that you have already attempted to do that but try to call them again and simply tell them that you lost access to your Google account. If reflashing via Odin does not work for you, we don’t know any other means to resolve the issue you have except to tell you to ask Samsung for help. Or your can visit Samsung’s site to know more about it.īecause it’s a new security feature, there is no known hack to bypass it at this time. Did you do this? If the phone didn’t prompt you to enter your Google account credentials, try to call Samsung and ask them for more direct assistance regarding this new FRP lock feature. Your device should have prompted you to enter the correct lock screen as well as your Google account credentials to perform a factory reset or software modification in the first place. It also means that the phone you are working on have screen lock feature enabled. FRP feature is only enabled if a Google account is present on the device. That your device shows the “Custom Binary block by FRP lock” error means that there is a Google account logged in. This feature uses the registered Google account on the device as the verification measure to check if the software modification being done is authorized or not. This new feature is designed to prevent unauthorized factory reset or software modification of a device without a user’s permission. FRP lock, also known as Factory Reset Protection lock, is a new security feature for devices running Android operating system 5.1 and higher. In your case, it appears that you have tripped off the new security feature recently introduced by Samsung on their devices. Rooting a device can lead to all sorts of problems if not done correctly.
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